Shipping & Returns
We aim to provide a flexible service, depending on the size, urgency and delivery address of the order. Please let us know of any special requirement when you order.
Stocks permitting, orders received by 2pm will be despatched by carrier on a next day service anywhere in Great Britain. There will be an a dditional charge of £5.00 per box for deliveries to Northern Ireland. There will be an additional carriage charge for deliveries to Channel Islands, please see the price of this on application. If timing is critical, we can offer 24h service at extra charge.
Please ensure that there will be someone to receive parcels at the delivery address. Parcels that have to be re-delivered will result in a subsequent delivery charge being made.
We can provide a 10:00am or 12:00am service at an extra charge.
Prices for small quantities are next to the product in the relevant pack/box quantities. All prices are exclusive of VAT. We offer very competitive discounts for large quantity orders, please contact us for details.
Delivery within the UK
- Orders below £10.00 are delivered for £5.00
- Orders below £35.00 are delivered for £7.00
- Orders of £35.00 - £85.00 are delivered for £6.00
- Orders of £85.00 and over are delivered free of charge.
Please add £5.00 per box to above prices for deliveries to Northern Ireland.
Delivery cost outside the UK
Please email us at firstname.lastname@example.org for Channel Islands and export shipping prices.
Special Delivery costs
Please email us at email@example.com for Next day and 10AM Next day shipping prices.
We require payment in full before we can despatch your order.
If, for whatever reason you are not entirely happy with the product you received, simply return it to us undamaged and in the original packaging within 7 days and we will receive a full refund (This offer excludes special orders and printed products).
Responsibility for the goods shall pass to the purchaser from the time of despatch. We cannot take responsibility for the loss or damage of goods belonging to customers, We cannot accept claims for consequential damages relating to the goods we sell or handle.
Any claims for damage or short supplied goods must be made in writing within seven days of goods being received.